Should you require any clarification in respect of our delivery options please feel free to email the team at info@valentinoschoolwear.com.

Postage/Delivery: Please allow 5 working days for your order to be processed before dispatch. During our 15% and 10% promotions and the final weeks before the start of term this can increase to 10 - 15 days. 

We provide postage/delivery options to all customers within the UK being the following:

  • Standard postage - £5.00 - this is either delivered by our company delivery drivers or sent via Royal Mail's first class and signed for. (this usually takes up to 5 working days from posting however, for full terms and conditions please see Royal Mail's website)
  • FREE Postage - if your order (before postage) is to at least the value of £50 then you qualify for FREE standard postage on your order or £5.00 Express Postage.

Deliver to School: Due to the high volume of order being received into store, please allow up to 5 working days for orders to be processed . 

We provide a FREE delivery service of your orders to your schools' office every week during term time. This option is available to you at checkout but please note the following timing deadlines:

(please note that we may deliver to your school on a Monday, Tuesday, or Friday depending on the schools location so please make a note of the relevant day of the week, provided within our delivery options at the checkout)

  • For a Tuesday delivery please ensure to place your order before 6pm on Friday of the week prior to the week you would like your goods delivered.
  • For a Monday delivery please ensure to place your order before 6pm on Thursday of the week you would like your goods delivered.
  • For a Friday delivery please ensure to place your order before 6pm on Monday of the week you would like your goods delivered.

We can deliver to the following schools:

  • Woking High School - (Friday)
  • Winston Churchill School - (Friday)
  • Westfield Primary School - (Friday)
  • Sythwood Primary School - (Friday)
  • St Paul's Catholic College - (Tuesday)
  • St Lawrence C of E Primary School - (Friday)
  • St Johns Primary School - (Friday)
  • St John the Baptist - (Friday)
  • St Hughs Primary School - (Friday)
  • St Dunstans Primary School - (Friday)
  • St Andrews - (Friday)
  • Send C of E Primary School - (Friday)
  • Rydes Hill Preparatory School - (Friday)
  • Pyrford C of E School - (Friday)
  • The Park School - (Friday)
  • Noahs Ark - (Friday)
  • New Monument Primary - (Friday)
  • The Marist Catholic Primary School - (Friday)
  • Lyne & Longcross Primary School - (Friday)
  • Lightwater School - (Friday)
  • Knowl Hill - (Friday)
  • Knaphill Junior School - (Friday)
  • Knaphill Lower School - (Friday)
  • Kingfield Primary School  - (Friday)
  • Horsell C of E - (Friday)
  • Holy Trinity School - (Friday)
  • Hoe Valley School - (Friday)
  • Hermitage Primary School - (Friday)
  • Hammond School - (Friday)
  • Halstead Preparatory School - (Friday)
  • Gordons School - (Friday)
  • Goldsworth Primary School - (Friday)
  • Connaught Junior School - (Friday)
  • Bushy Hill Junior School - (Friday)
  • Brookwood Primary School - (Friday)
  • Broadwater School - (Friday)
  • Broadmere Primary School - (Friday)
  • Blessed Hugh Faringdon - (Monday)
  • Bisley C of E Primary School - (Friday)
  • Beaufort Primary School - (Friday)

Please Note - we do not deliver to schools on the first Friday or last Friday of term.

Click & Collect: 

Please DO NOT try to collect your goods until you receive confirmation that your order has been processed. Processing time is a minimum of 5-7 working days.

Returns & Exchanges:

Please visit us in store to make your exchanges and returns. Please note that we will not be able to process any exchanges or returns during our 15% and 10% promotional weeks. All purchases made within our promotional weeks will have our standard 28 day return policy extended by 2 weeks.